HAIR MEMBERSHIP POLICY
Membership Policy for Hair Services
Welcome to our Membership Policy for Hair Services page. Below, you’ll find all the necessary details about our terms and conditions, payment policies, and cancellation rules. Please review this information carefully to understand your rights and responsibilities as a valued member.
Terms & Conditions
- The membership agreement is for a 12-month duration.
- Your membership package is not transferable to or shareable with any other person.
- Payments are due monthly and are payable on our website on a recurring basis. You agree to maintain direct debit instructions with your bank for the amount due. Please contact us in advance should you need to cancel your Direct Debit.
- We may make reasonable changes to the Membership Agreement terms and conditions at any time.
Payment Policy
- Payments are due monthly and are payable via a secure platform.
- Failure to make payment will result in an additional fee of approx. $15.
- Please let us know beforehand should you need to cancel your membership.
Cancellation Policy
- Members who fail to reschedule or notify the salon at least 24 hours before their service will be charged a cancellation fee of $25.
- 30 days’ notice of cancellation is required for all membership packages. If you are canceling before the 12-month period, extra charges will be incurred.
- Cancellation fees: 50% of the balance if canceling within 6 months from the start date; 25% of the balance after the 6-month period.
- 60 days’ notice is required for all cancellations.
- Memberships may be canceled if you are moving to a different city, province, or country.
Frequently Asked Questions
Q: Can I transfer my membership to someone else?
A: No, memberships are non-transferable and cannot be shared.
Q: What happens if I fail to pay on time?
A: Late payments will incur a $15 fee. Please contact us for assistance with payments or cancellations.
Q: How much notice is required to cancel my membership?
A: 30 days’ notice is required for cancellations, along with the additional terms outlined in our policy.