QuickFixIT (“QuickFixIT”, “we” or “us”) is committed to safeguarding your online privacy. Please read the following policy to understand how QuickFixIT collects, uses, stores and discloses personally identifiable information (also
referred to herein as “personal information”). By accessing and/or using quickfixit.ca (the “Site”), you are consenting to the practices detailed in this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the
Site.
In this Privacy Policy, “QuickFixIT” refers to employees, officers, directors, cooperating attorneys, interns, volunteers, and consultants of QuickFixIT, all of whom are bound by law or contract to keep the information they receive while
working for QuickFixIT confidential.
QuickFixIT does not sell or rent personal information concerning its members, customers or employee under any circumstance, and we do not share information without prior consent, except when permitted or required by law.

1. What personal information does QuickFixIT collect from you and why?
QuickFixIT may require users of the Site to provide basic contact and demographic information, such as first and last name, email address, mailing address (including postal code), telephone number, date of birth, city of residence and/or
other details or preferences in order to engage in certain activities on the Site. This information is required in order for you to fully benefit from such activities. These activities may include accessing certain features of the Site
or, more specifically, registering, creating an account, obtaining or purchasing a voucher or coupon, submitting content and/or posting content on discussion forums, entering a contest or sweepstakes sponsored by us or our partners,
filling out a survey, posting a review, sending feedback to us or our partners, requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video, or signing up for special offers from
third parties through the Site. Collectively, these activities are referred to herein as “Identification Activities”. In addition to these Identification Activities, when you purchase a voucher or coupon, we may also ask you to provide
us with your credit card information, including your credit card number, the credit card’s expiration date, its authentication code, and other related information.
Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will
not be permitted to continue in that activity.
2. How is the personal information QuickFixIT collects used?
Personal information is used to provide vouchers, coupons, products and/or services to you; to email you newsletters, offers and promotions, and information about our services and about our partners and their products and services; to
respond to your inquiries; to personalize your experience with us; to inform you if you are the winner of one of our contests or sweepstakes; to enhance the operation of the Site; to improve our marketing and promotional efforts; to
analyze Site use; to improve our product and service offerings; and to tailor your experience with third parties. For example, if you send an email to our customer service department, we may use your comments and feedback to tell others
about our services, or we may post your comment in our marketing materials or on our Site. QuickFixIT also allows users to send information about our services and special offers and promotions to their friends.
In addition, if you use our Site to send information and/or a voucher or coupon to another person, we may store your personal information and the personal information of the recipient. We may also use that recipient’s personal
information to allow him or her to view the information and/or to receive delivery of the voucher or coupon.
QuickFixIT will use the email address you provided during the registration process, the account creation process and/or a transaction, to keep you informed through email of new services, special programs, terms of use of a purchased
voucher or coupon and/or promotional offers exclusive to QuickFixIT members.
At all times, you may modify your email preferences and/or unsubscribe to our newsletters by clicking on the link that appears at the bottom of every email or, by going directly into the “Email Preferences” section which can be found
under your “Account” on QuickFixIT.ca.
Finally, we may use personal information to troubleshoot, to resolve disputes, to accomplish administrative tasks, to contact you, and to enforce our agreements with you, including our Terms of Service (available at
hhttp://www.quickfixit.ca/terms-of-service/) and this Privacy Policy. Personal information may also be used for investigating cases of abuse or fraud by a member and as otherwise permitted or required by law.
Generally, QuickFixIT will consider the fact that you have voluntarily visited the Site and have provided us with personal information to signify your consent for QuickFixIT to use your personal information and/or to signify that you
have obtained the necessary consent to disclose personal information concerning a third person to QuickFixIT for the above-mentioned purposes.
3. How and to whom is personal information disclosed?
QuickFixIT does not sell or rent your personal information to anyone. QuickFixIT will share personal information with third parties, such as service providers and suppliers of products and/or services, (collectively, “Business
Affiliates”) only as a requirement for fulfilling a service you have chosen, such as facilitating the delivery of products and/or services identified on a voucher or coupon that you obtained or purchased through the Site. Sharing this
information may allow Business Affiliates to market directly to you if they choose to do so and such marketing is permitted by law. However, we will only share personal information with a Business Affiliate if you engage in an
Identification Activity, in which case the information will only be shared with the Business Affiliate involved in that Identification Activity. Moreover, we will restrict the Business Affiliate’s use of personal information in
accordance with their assigned tasks, which are subject to the limitations of this Privacy Policy. For example, if you purchase a voucher for a particular retail merchant, we may share your name, email address and city with that merchant
to proper use and/or redemption of the voucher.
In special cases, QuickFixIT may disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating QuickFixIT’s Terms
of Service (available at http://www.quickfixit.ca/terms-of-service/), or who may be causing injury to or interfering with (either intentionally or unintentionally) QuickFixIT’s rights or property, other users of the Site, or anyone else
that could be harmed by such activities. If QuickFixIT is involved in a merger or other reorganization, QuickFixIT may also disclose personal information that it collects through the Site to the resulting organization. QuickFixIT may
also disclose or access personal information for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services, as well as when we believe in good faith that the law permits it or
requires it.
4. What are cookies and non-personally identifiable information? And how are they used?
As part of offering and providing customizable and personalized services, QuickFixIT may collect, use and disclose non-personally identifiable information. Non-personally identifiable information is information that does not identify a
specific individual, user or member. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Site, the URL of the website you visit after leaving our Site, the
type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our authorized third-party service providers and advertisers, may automatically collect this information when you visit our Site through the use of
electronic tools like cookies, web beacons, and pixel tags. We use non-personally identifiable information to troubleshoot, administer the Site, analyze trends, gather demographic information, comply with applicable law, and cooperate
with law enforcement activities. We may also share this information with our authorized third-party service providers, advertisers and other third parties to measure the overall effectiveness of our online advertising, content, and
programming.
A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive to track and target user interests in order to customize your experience. Cookies also allow us to collect non-
personally identifiable information from you, like where you are, which webpages you visited and what links you clicked on. Use of this information helps us create a more user-friendly experience for all of our visitors.
Advertisers that place offers on the Site may also use their own cookies. QuickFixIT has no access to or control over these cookies.
Most Web browsers enable users to limit their exposure to cookies by allowing users to adjust privacy settings. If a user has their cookies disabled, some features of the Site and QuickFixIT Services may not perform as well as they
normally would with cookies enabled.
QuickFixIT may also collect IP addresses for system administration, to report aggregate information to our advertisers, and to prevent, investigate, and take actions in the case of suspected fraud or abuse.
Third-party vendors, including Google, show QuickFixIT ads on third-party websites. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to the Site. Google uses analytics data to also inform and
optimize QuickFixIT’s ad campaigns based on a user’s prior visits to the Site. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Users may opt out of a third-party vendor’s use of cookies by
visiting the Network Advertising initiative opt out page. Users may opt out of QuickFixIT’s use of Google Analytics by visiting the Google Analytics Opt-Out Page. QuickFixIT may have reporting of users’ aggregate interactions with
QuickFixIT ads across the Google Display Network or DoubleClick for Advertisers in conjunction with activity on the Site.
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our webpages and promotions, or we may allow our third-party service providers to use these devices on our
behalf. Pixel tags and web beacons are tiny graphic images placed on certain webpages of our Site, or in our emails, that help us determine whether you have performed a specific action. When you access these webpages, or you open or
click an email, pixel tags and web beacons generate a non-personally identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Site, while also providing us
with a means of measuring our performance and the success of our promotions. We may also use pixel tags and web beacons provided by our Business Affiliates and/or marketing partners for the same purposes.
QuickFixIT may link non-personally identifiable information with personal information. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this
Privacy Policy, and in accordance with applicable law.
5. Access, rectification and protection of your personal information
You may access, update and/or correct your personal information directly on your account page or you may do so by simply calling us from Monday to Saturday from 9am to 5pm Eastern Time
Subject to certain exceptions prescribed by law, users will be given reasonable access to their personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as
appropriate. You can help QuickFixIT maintain the accuracy of your information by notifying QuickFixIT of any changes to personal information submitted through the Site.
To help protect the confidentiality of personal information, QuickFixIT employs security safeguards appropriate to the sensitivity of the information, notably it restricts access to personal information to QuickFixIT employees and agents
who require such information for the purposes of fulfilling their functions and mandates. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be eliminated and QuickFixIT cannot
guarantee that personal information submitted through the Site will not be disclosed in ways not otherwise described in this Privacy Policy.
6. What else should you know?
Terms of Service: The Terms of Service (available at http://www.quickfixit.ca/terms-of-service/) governing your use of the Site contains important provisions disclaiming and excluding the liability of QuickFixIT and others regarding your
use of the Site and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the Site. Each of those provisions also applies to any disputes that may arise in relation
to this Privacy Policy and the collection, use and disclosure of personal information collected through the Site, and are of the same force and effect as if they had been reproduced directly in this Policy.

Other websites: QuickFixIT contains many links to other websites. Please note that we are not responsible for the content or privacy policies of these other websites. We encourage you to read the privacy policies of every website that
collects personal information from you.

Former users: If you stop using the Site or your permission to use the Site is terminated by QuickFixIT, we may continue to use and disclose personal information collected through the Site in accordance with this Privacy Policy, as
amended from time to time, and subject to compliance with applicable law.

Children: Minors under the age of 13 may not use our Site. We do not knowingly collect or maintain information from anyone known to be under the age of 13, and no part of the Site is designed to attract anyone under the age of 13.

Public areas: We may provide areas on our Site where you can publicly post information about yourself, communicate with others, or review restaurants, products and/or services, as well as submit media content. This information may be
accessible to other consumers and/or organizations. It may also appear on other websites and/or web searches, which also means that this information could be read, collected, and used by others. For example, if you post your email
address along with a public restaurant review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting
any personal information.

Changes to the Privacy Policy: This Privacy Policy may be changed by QuickFixIT from time to time in QuickFixIT’s sole discretion and without any prior notice or liability to you or any other person. The collection, use and disclosure of
personal information by QuickFixIT will be governed by the version of this Privacy Policy in effect at that time. New versions of this Privacy Policy will be posted here. Your continued use of the site subsequent to any changes to this
Privacy Policy will signify that you consent to the collection, use and disclosure of personal information in accordance with the Privacy Policy, as amended, and that you have obtained the necessary consent of the individuals whose
personal information you provide to QuickFixIT. Accordingly, when you use the Site, you should check the effective date of the Privacy Policy and review any changes since the last version. You should also bookmark this page and
periodically review this Privacy Policy to ensure that you are familiar with the most current version.
7. Do you have any questions?
If you have any questions about this Privacy Policy, please feel free to submit these by filling out the form available at http://www.quickfixit.ca/contact/. Enquiries will be forwarded to QuickFixIT’s privacy officer where
appropriate.

Return Policy:

Thank you for shopping with Quick Fix Hair & Beauty. Please note that all sales made through our store are final. We do not offer returns, exchanges, or refunds for purchased products or services. Items are shipped within 1-3 business days. Items ordered over the weekend would be shipped on a working day.

Due to the sensitivity of personal care products associated with our health and wellness, we do not accept returns or exchanges. Thank you.

Exceptions

In the rare case of receiving a defective or damaged item, please get in touch with us within 3 days of receiving your order at info@quickfixit.ca with the following details:

Order number
Description of the issue
Photos of the defective or damaged product

If a product is deemed defective or damaged upon review, we will provide a replacement at no additional cost to you.

Contact Us

For any questions or concerns regarding this policy, please reach out to us:

Email: info@quickfixit.ca
Phone:+1 780-802-1161

Thank you for understanding and supporting Quick Fix Hair & Beauty

Membership Policy for Hair Services:

Welcome to our Membership Policy for Hair Services page. Below, you’ll find all the necessary details about our terms and conditions, payment policies, and cancellation rules. Please review this information carefully to understand your rights and responsibilities as a valued member.

Terms & Conditions

The membership agreement is for a 12-month duration.
Your membership package is not transferable to or shareable with any other person.
Payments are due monthly and are payable on our website on a recurring basis. You agree to maintain direct debit instructions with your bank for the amount due. Please contact us in advance should you need to cancel your Direct Debit.
We may make reasonable changes to the Membership Agreement terms and conditions at any time.

Payment Policy

Payments are due monthly and are payable via a secure platform.
Failure to make payment will result in an additional fee of approx. $15.
Please let us know beforehand should you need to cancel your membership.

Cancellation Policy

Members who fail to reschedule or notify the salon at least 24 hours before their service will be charged a cancellation fee of $25.
30 days’ notice of cancellation is required for all membership packages. If you are canceling before the 12-month period, extra charges will be incurred.
Cancellation fees: 50% of the balance if canceling within 6 months from the start date; 25% of the balance after the 6-month period.
60 days’ notice is required for all cancellations.
Memberships may be canceled if you are moving to a different city, province, or country.

Frequently Asked Questions

Q: Can I transfer my membership to someone else?
A: No, memberships are non-transferable and cannot be shared.

Q: What happens if I fail to pay on time?
A: Late payments will incur a $15 fee. Please contact us for assistance with payments or cancellations.

Q: How much notice is required to cancel my membership?
A: 30 days’ notice is required for cancellations, along with the additional terms outlined in our policy.

Online Courses Policy:

We are committed to providing a positive and practical online learning experience at Quick Fix Hair and Beauty. This policy outlines the terms and conditions governing the purchase, access, and use of online courses available on our website.

1. Registration and Access

1.1. To access our online courses, users must create an account on www.quickfixit.ca.
1.2. Access credentials (username and password) are for individual use only and must not be shared.
1.3. Course access is granted upon successful payment and confirmation of enrollment.

2. Payment and Refunds

2.1. All course fees must be paid in full before granting access.
2.2. Payments are processed securely through our payment gateway.
2.3. Refunds are not available once course content has been accessed. Refund requests before accessing the content will be considered case-by-case, subject to a processing fee of 10%.

3. Course Content Usage

3.1. Course materials, including videos, text, images, and other resources, are only for personal, non-commercial use.
3.2. Users are prohibited from downloading, redistributing, or reselling course content.
3.3. Breach of this policy may result in termination of access without a refund and possible legal action.

4. Technical Requirements

4.1. Users are responsible for ensuring they meet the technical requirements to access the courses, including a stable internet connection and compatible devices.
4.2. Quick Fix Hair and Beauty is not liable for technical issues arising from user equipment or connectivity problems.

5. Certification

5.1. Upon completing a course, participants may receive a certificate of completion, if applicable.
5.2. Certificates are issued digitally and are included in the course fee unless otherwise stated.

6. Privacy and Data Protection

6.1. Our Privacy Policy will handle personal information collected during registration.
6.2. We do not share personal data with third parties except as required by law.

7. Code of Conduct

7.1. Users must interact respectfully with instructors and participants in discussion forums or live sessions.
7.2. Harassment, discriminatory remarks, or inappropriate behavior will result in immediate removal from the course without a refund.

8. Course Updates and Modifications

8.1. Quick Fix Hair and Beauty reserves the right to update or modify course content at any time to ensure quality and relevance.
8.2. Significant changes to course access terms will be communicated to enrolled participants.

9. Limitation of Liability

9.1. Quick Fix Hair and Beauty is not liable for any indirect, incidental, or consequential damages arising from the use of our online courses.
9.2. Course outcomes depend on the participant’s engagement and effort, and no guarantees are made regarding results.

Contact Information

For questions or concerns regarding this policy, please contact us at:
Email: info@quickfixit.ca
Phone: 780-802-1161

You agree to abide by this policy by enrolling in our online courses.